FAQs

Northern Lights is Yorkshire’s newest festive attraction. Following the sellout success of its Newcastle event, Northern Lights is now launching in Leeds with its unique brand of Christmas trail. Northern Lights is set to transform the grounds of Temple Newsam into a jaw-dropping enchanted wonderland. Suitable for all ages, it will include a spectrum of illuminations including art installations, interactive elements and special effects. It is a ticketed event.

Temple Newsam, off Selby Road, Leeds

EVENT POSTCODE: LS15 0AE

EVENT What3Words: chef.juices.natively

The event is at Temple Newsam in Leeds (LS15 0AE). Four miles east of Leeds City Centre, Temple Newsam grounds are set in the grand shadow of the Grade 1, Tudor-Jacobean building, in landscapes curated by Capability Brown. It is one of the cities most popular parks, which we will gladly illuminate during the darkest months of the year. 

Please follow the road signs to Temple Newsam and use the provided park carparks.

Yes, there are a large variety of local street food vendors and bars to choose from on your visit. Check out Christmas Village for further information!

It wouldn’t be winter in Leeds without a bit of adverse weather. Please ensure you dress appropriately for the weather – wear waterproof, warm clothing and appropriate footwear for paths that may become muddy. 

If you struggle in low lighting you may bring a torch, as some parts between installations may be slightly darker. 

There is no need to bring food or drink, as we have a fantastic Christmas Village full of yummy treats. 

We will be releasing tickets for our Christmas 2024 trails very soon! To be kept up to date with our news then sign up for our mailing list to access our latest announcements and pre-sale access.

We will only have tickets available to buy on the door if the session is not already sold out. We advise all customers to buy tickets in advance, they will be released in summer time ahead of our 2024 Christmas festivities.

We are an entirely cashless event, accepting all major debit and credit cards alongside contactless payments including Apple Pay and Google Pay.

Job applications are not yet open for this year. Please check back later in the year when we will advertise how to get in touch.

Northern Lights will contain 10-12 installations with accompanying music, specially composed for the event. Our compositions will be ambient, and played through speaker systems positioned to limit disturbance to our neighbours. 

While the audio is an essential part of the trail experience, we will make every effort to minimize nuisance and will ensure all trail audio is switched off between 9.30-10pm each night. 

Northern Lights will comply with all UK legislation and operate within the terms set out in its licence. 

If you are a resident with concerns regarding trail audio, please contact us at hello@northernlightsleeds.com. 

Well-behaved dogs with responsible owners are welcome. Dogs must be kept on a lead at all times and be comfortable with large crowds, loud noises and fire. 

Temple Newsam Park can be accessed between 7am and 3pm as normal, during the full event period. After this time, access to the park will be restricted. 

Signs will be posted at entrances to the park to inform park users of the event dates, with details of any temporary changes to access that may affect them.

The walk from Selby Road towards Temple Newsam House takes around 25-30 minutes. We ask that you take care on this route as there are not established pavements for the majority of this route. 

PLEASE USE POSTCODE: LS15 0AE

Just 15 minutes drive from Leeds City Centre, Temple Newsam is ideally located just 5 minutes away from Junction 46 of the M1 motorway.

We have plenty of car park spaces to accommodate all customers. 

From Leeds City Centre the number 19 and 40 buses stop the closest to Temple Newsam, on Selby Road but both have a half an hour walk from the bus stop to the trail entrance. 

The nearest train station to us is Cross Gates Station which is approximately a 35-40 minute walk away from the trail. Trains from Leeds Station are about twice an hour.

Here are some local taxi numbers, should you need a lift to and from Temple Newsam:

• RoadRunners – 0113 217 1717
• Central Cars – 0113 270 0700
• Zoyp Leeds – 0113 234 5345 

With our event being an outdoor event, in winter, in Yorkshire, it is expected that we will see some rough weather at some point in the duration of our event. We ask that you factor this into your travel time when attending the event, it may take slightly longer to get to us than initially expected. 

Please ensure that you have chosen the correct slot for your booking as tickets are non-refundable.

You can exchange your ticket up to 24 hours prior to attending. To change your booking contact See Tickets at https://www.seetickets.com/customerservice.

You will receive an email from SeeTickets upon purchase containing a PDF of your tickets, you can either bring these on your phone or print off your tickets at home. 

If you cannot immediately see your tickets in your inbox then please check your junk mail. 

If you have still not received your tickets then please visit the SeeTickets Customer Service Portal.

An adult aged 16 or older? Then you will need an Adult Ticket. 

A child aged 3-15? They you will need a Child Ticket. 

A child aged 2 and under? Then you will need an Infant Ticket – these are free but you will still need a ticket.

Have a few children and adults in your party? We offer discounted Family tickets, these are for a maximum of 2 adults. You can use this ticket type for 2 adults and 2 children, OR 1 adult and 3 children. 

Standard tickets are our standard entry, standard price tickets. 
Off-peak tickets are available at a lower ticket price, on a select number of dates. When purchasing your tickets, you will be able to select ‘standard’ or ‘off peak’ in the booking process.

We don’t offer Blue Light/NHS discount at our event. In order to give back to the community we have partnered with a number of local charities, giving them tickets and helping raise funds. More information can be found about our charity partnerships here.

On rare occasions, we may have to cancel an event if weather conditions are so severe that they cause a threat to safety. In such cases, we will let customers know in advance of the closure. If there is extreme weather on the day of your booking, please check your emails for updates.  

Last entry into the trail is 15 minutes after the last advertised trail time. After this, ticket holders will not be permitted to enter. 

For as long as you like! Please bear in mind that the Trail and associated catering outlets will close no later than 90 minutes after the final advertised trail time on any given event night.

We are pleased to provide an additional ticket/s for Personal Assistants of disabled people who are unable to attend the event without the assistance of an essential companion. A disabled person purchasing a ticket can obtain 1 free Personal Assistant ticket (all tickets must be pre-booked through our ticketing site). 

To add a Personal Assistant ticket onto your booking, please select your required date and time, select your paying tickets and 1x Personal Assistant ticket. Upon payment of your tickets, you will be asked to provide proof of this on the payment page of the booking, please have a screenshot or photograph of the documentation to hand when booking as to ensure you are able to upload proof easily. 

You are able to choose one free companion ticket, when you purchase a paid adult or child ticket for the disabled person. If you require more than one carer ticket – please contact hello@northernlightsleeds.com for further information.

To help us ensure that these tickets are made available to those with genuine needs, when purchasing tickets, please upload a photo of your ID of ONE of the following forms of documentation to validate the free carer pass, or alternatively bring your ID with you the light trail.

1. Entitlement to Disability Living Allowance for children under 16 or DLA/Personal
2. Independent Payments (PIP), either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
3. Attendance Allowance or Carer’s Allowance letter of award
4. Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
5. In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
6. A local authority registration document which is local to the attraction where it is being submitted 
7. A recognised Assistance Dog ID Card
8. Credibility’s Access Card (plus 1 icon)
9. Hynt card and/or Access card 

The trail includes pulsing, flashing, and moving lighting effects that may affect people with photosensitive epilepsy.

We are proud to host Neuro-inclusive evenings every year at our event. We reduce capacity by 60%, we lower volume levels of audio and allow the audience plenty of time to make their way around the trail. We also have plenty of stewards along the trial, should the need occur to leave the trail early.

We will announce dates for these evenings once we have announced our on-sale dates.

We are pleased to provide an additional ticket/s for Personal Assistants of disabled people who are unable to attend the event without the assistance of an essential companion. A disabled person purchasing a ticket can obtain 1 free Personal Assistant ticket (all tickets must be pre-booked through our ticketing site). 

To add a Personal Assistant ticket onto your booking, please select your required date and time, select your paying tickets and 1x Personal Assistant ticket. Upon payment of your tickets, you will be asked to provide proof of this on the payment page of the booking, please have a screenshot or photograph of the documentation to hand when booking as to ensure you are able to upload proof easily. 

You are able to choose one free companion ticket, when you purchase a paid adult or child ticket for the disabled person. If you require more than one carer ticket – please contact hello@christmasatbutepark.com for further information.

To help us ensure that these tickets are made available to those with genuine needs, when purchasing tickets, please upload a photo of your ID of ONE of the following forms of documentation to validate the free carer pass, or alternatively bring your ID with you the light trail.

1. Entitlement to Disability Living Allowance for children under 16 or DLA/Personal
2. Independent Payments (PIP), either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
3. Attendance Allowance or Carer’s Allowance letter of award
4. Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
5. In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
6. A local authority registration document which is local to the attraction where it is being submitted 
7. A recognised Assistance Dog ID Card
8. Credibility’s Access Card (plus 1 icon)
9. Hynt card and/or Access card 

The trail ground consists of hard paths, ramps and some matted areas over grass. There are no steps anywhere in our trail. Although mostly level, there are some modest changes in height with inclines and descents. 

If you require a wheelchair to get around the trail we will have a number of wheelchairs available from the Information Chalet, these are given out on a first-come-first-serve basis and cannot be booked ahead of time.

We will have accessible toilets on the route. If you need any assistance during the trail, please ask one of our stewards who will be more than happy to help.

We welcome assistance dogs onto the site. We ask all dog owners to keep their dog on a lead at all times, and also to pick up after themselves.

Assistance dogs are legally allowed to assist under the Equality Act. The Equality and Human Rights Commission states an expectation that Assistance Dogs will:

• Be highly trained
• Not wander freely around the premises
• Most are instantly recognisable by the harness or identifying dog jacket that wear they wear

(https://www.assistancedogs.org.uk/the-law/)

The ground conditions at Northern Lights Leeds are suitable for wheelchair users. The route is mostly on even ground, with a small number of ramped areas. There is a mixture of hard paths and temporary matting used. Please keep in mind however, that due to the event taking place in winter, in Yorkshire, that the paths may contain puddles and muddy patches which may take a bit longer to get through.

There are a few ways you can make contact with us:

• Follow us on social media (Instagram, Facebook and Twitter)
• Subscribe to our mailing list here
• For any general queries please email hello@northernlightsleeds.com– we aim to respond within 48 hours 

Northern Lights is designed to be as sensitive as possible to its parkland setting. The trail utilises existing paths and infrastructure where possible, in order to minimise effects on local ecology and wildlife.

Northern Lights is also committed to:

• reducing waste
• recycling wherever possible – we will implement a robust recycling operation
• ensure that all serve-ware is compostable, reusable or recyclable, as a part of our no single use plastics policy.
• reducing carbon emissions – use energy efficient lighting across the trail (LED)

99% of the bulbs are LED with the remaining 1% being high efficiency low-energy lighting. The lights are turned on at approximately 2pm. This allows maintenance and repair, plus daily operational and safety checks to be carried out before the trail opens to the public at 4pm. The lights are then turned off after the trail is closed around 22:00 – 23:00.