ACCESSIBILLITY
Northern Lights will take place in the beautiful grounds of Temple Newsam, using existing paths through the site. However, the trail itself does have a small number of inclines and descents which may prove harder for some manual wheelchair users to navigate. Electric wheelchairs/mobility scooters should be capable of handling the trail.
Wheelchairs and mobility scooters
Electric wheelchairs and mobility scooters should cope with the inclines and descents of our trail, however those operating manual wheelchairs may struggle during certain sections. In these sections, there will be stewards available to assist where required.
We will have several wheelchairs available to borrow on site, but these are distributed on an ad hoc basis and cannot be booked ahead of time. We would recommend bringing your own where possible.
Neuro-divergent Guests
There is two evenings with a reduced audience capacity and reduced audio volume, which may be a preferable experience to people with neurodivergent conditions.
These will take place on Wednesday 4th and Wednesday 11th December from 4:15pm – 5:15pm. The trail will have a lower level of noise and the capacity will be reduced by 60%.
Seating availability at Temple Newsam
For guests who need to sit regularly, there will be some seating at the Christmas Village, which can be accessed at the start & finish of the route, plus at an additional stopping point halfway along. You are also welcome to bring your own folding chair if required.
Northern Lights stewards are stationed at points along the trail so can support when required. They are easily identifiable in high visibility jackets.
Disabled Toilets
Accessible toilets can be located in the Courtyard area of the Christmas Village, near the entrance, and mid trail at the Marshmallows Toasting area.
Disabled Parking
There will be onsite parking with plenty of accessible parking. Please bear in mind this will be at least a 5 minute walk from the start of the trail.
Personal Assistant Tickets and Fast Track Wristband System
We are pleased to provide an additional ticket/s for Personal Assistants of disabled people who are unable to attend the event without the assistance of an essential companion.
You are able to choose one free companion ticket, when you purchase a paid adult or child ticket for the disabled person. If you require more than one carer ticket – please contact hello@northernlightsleeds.com for further information.
To help us ensure that these tickets are made available to those with genuine needs, when purchasing tickets, please upload a photo of your ID of ONE of the following forms of documentation to validate the free carer pass, or alternatively bring your ID with you the light trail.
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal
- Independent Payments (PIP), either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
- Attendance Allowance or Carer’s Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
- A local authority registration document which is local to the attraction where it is being submitted
- A recognised Assistance Dog ID Card
- Credibility’s Access Card (plus 1 icon)
- Hynt card and/or Access card
- Blue Badge
Fast Track Access: fast-track wristbands are available to people with additional needs, and their personal assistants (on a case-by-case basis). This can be pre-booked, and collected from the Info Point at the start of the event. The fast-track wristband permits you to access the trail start without queueing.
Please email hello@northernlightsleeds.com if you require fast track wristbands for you or people in your party. We will discuss your requirements with you and issue wristbands on a case-by-case basis.